Welcome to the support page for Orbis Caeli XR, an immersive positional astronomy application for Apple Vision Pro.
If you need help, have a question, or want to share feedback, we’re happy to assist.
Contact
Email: support@orbiscaelixr.com
We aim to respond within 48 hours.
How to Report an Issue
To help us resolve problems quickly, please include as much of the following as possible:
- Apple Vision Pro model
- visionOS version
- Orbis Caeli XR app version
- Description of the issue
- Steps to reproduce
- Optional screenshot or screen recording
Frequently Asked Questions
How do I select a star or planet?
Look at the object to highlight it, then perform the standard Vision Pro pinch gesture to open its information panel.
Can I change the date and time of the sky?
Yes. Use the Time controls to explore the sky at any moment in the past or future.
Does the app require an internet connection?
No. All astronomical calculations are performed directly on your device.
Is this app suitable for beginners?
Yes. Orbis Caeli XR is designed for everyone—from curious newcomers to experienced observers and professional astronomers.
Are the positions scientifically accurate?
Yes. The app uses established astronomical models and catalogs to display stars, planets, the Sun, and the Moon in their true positions.
Feedback & Suggestions
We welcome ideas for new features, educational content, and usability improvements.
Your feedback helps guide the future of Orbis Caeli XR.
Developer:
Orbis Caeli XR Team
support@orbiscaelixr.com